Gift card

Returns and exchanges

Size Exchange

We are happy to offer exchanges for sizing issues, as we understand it can be hard to get right. Please contact customercare@tommybella.com with the following within 7 days of receiving the product/s and we will help start the return process:

1) Tommy & Bella order number

2) The product to be exchanged and the new size needed

All products to be exchanged have to be returned in unused condition and in original packaging. Once we have received the product at our PO Box, it will be reviewed by our team to determine if the size exchange can go ahead. If the products returned cannot be approved for an exchange, we will email you with further details.

Price difference between product sizes, postage and personalisation costs to complete the exchange process will be the responsibility of the customer.

Faulty and Defective Items

We have tried our best to ensure each product meets the high quality standards we have set. Each product is inspected before shipping to ensure there are no defects, however, if your product has arrived faulty or damaged please contact customercare@tommybella.com and we can help assist with your enquiry.