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Giftwizard

Gift card

Gift card

Regular price $ 50.00 AUD
Regular price Sale price $ 50.00 AUD
Sale Sold out
Tax included.
Title
Whether it is shopping for a fur baby or for another pawrent, our gift cards have you covered. Choose from $50 and $100 gift cards for that special friend or fur baby in your life.

Product Sizing

SHIPPING, RETURNS & EXCHANGES

Shipping Information

We offer a flat rate shipping fee of $10AUD within Australia and $15AUD within New Zealand. Once the order has been placed, it will take approximately 10 business days (excludes weekends and public holidays) for your furry best friend to receive their Tommy & Bella accessories.

For our international customers, we offer a flat rate shipping fee of $30AUD or Auspost Standard Rate if over 500 grams for all orders. Once your order is dispatched we will notify you by email of a tracking code. Delivery times for international orders will vary depending on the country, state and post code. Please use your tracking number as a reference to check the status of your delivery. International purchases that are subjected to duties and taxes will be the responsibility of the customer.

For all orders, a shipping confirmation with a tracking code will be provided once the order has been dispatched.

Returns and exchanges

Size Exchange

We are happy to offer exchanges for sizing issues, as we understand it can be hard to get right. Please contact customercare@tommybella.com with the following within 7 days of receiving the product/s and we will help start the return process:

1) Tommy & Bella order number

2) The product to be exchanged and the new size needed

All products to be exchanged have to be returned in unused condition and in original packaging. Once we have received the collar at our PO Box, it will be reviewed by our team to determine if the size exchange can go ahead. If the products returned cannot be approved for an exchange, we will email you with further details.

Price difference between product sizes, postage and personalisation costs to complete the exchange process will be the responsibility of the customer.

Faulty and Defective Items

We have tried our best to ensure each product meets the high quality standards we have set. Each product is inspected before shipping to ensure there are no defects, however, if your product has arrived faulty or damaged please contact customercare@tommybella.com and we can help assist with your enquiry.

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